Your questions about the energy crisis, answered by the experts

29 January 2024

We’ve teamed up with Citizens Advice to answer your top questions about the energy crisis.

Energy bills support in Northern Ireland explained

4 January 2023

Find out about the support you can get with your bills if you live in Northern Ireland.

How can you get help with energy bills if you’re disabled?

10 June 2025

Why are disabled people across the UK disproportionately feeling the effects of the cost-of-living crisis and what support is available?

What are other countries doing about the energy crisis?

7 February 2025

We look at what other countries are doing to reduce their energy use and how the UK could learn from them.

Getting the £400 Energy Bill Support Scheme discount if you’re on a traditional pre-payment meter

14 June 2023

If you pay for your energy by traditional pre-payment meter, read our step-by-step guide to access the £400 energy discount.

What is the Energy Price Guarantee?

13 June 2023

The Energy Price Guarantee replaces the Ofgem price cap until June 2023.

Energy efficiency: a long-term solution to the energy crisis

13 June 2023

The energy crisis is an ongoing problem that needs long-term solutions to address the underlying issues. Energy efficiency is the answer.

Energy price cap explained

1 July 2025

The price cap limits how much energy suppliers can charge you for a unit of gas and electricity. But what does that…

Why are energy bills going up?

13 June 2023

It’s been hard to miss news about energy bills over the past few months. But what is the energy crisis and what…

How will energy bills go down?

30 April 2024

We answer all your questions about your energy bills right now.