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Energy Industry Voluntary Redress Scheme
Programme

Energy Industry Voluntary Redress Scheme

Ofgem has appointed us to distribute payments from energy companies that may have breached Ofgem rules.
  1. About the Energy Redress Scheme
  2. Scheme priorities
  3. Who can apply?

Location notice

Please note that this page contains information and links most relevant for people living in England, Scotland, Wales.

The Ofgem Energy Industry Voluntary Redress Scheme (Energy Redress Scheme) aims to support energy customers and the development of innovation projects.

Registered charities, community interest companies, co-operative societies and community benefit societies can apply for funds. These funds must be used to deliver energy-related projects that meet the scheme priorities and benefit people in England, Scotland and Wales. This includes anything from making homes more energy efficient, to providing advice that helps consumers keep on top of their bills.

We’ve been administering the scheme since 2018. As of July 2025, we’ve allocated £181 million to 721 energy projects, supporting over 800,000 households.

This funding contains a total of £3.5 million in grants that has been distributed to 19 organisations through the Just Transition Fund. These projects aim to develop 110 megawatts (MW) of renewable energy capacity.  

Find out more about the projects funded through the scheme.

Scheme priorities

Core priority: supporting energy consumers

The scheme’s core priority is to support energy consumers. It aims to:

  • Support energy consumers in vulnerable situations.
  • Deliver benefits to the types of consumers that were negatively impacted by the specific issues that triggered the redress payment.

Innovative products and services related to energy

Up to 15% of Energy Redress funds can support the development of innovation projects. These projects must:

  • Have a realistic prospect of delivering benefits to existing and / or future energy consumers.
  • Help to reduce the environmental impact of energy use.
  • Be efficiently managed and provide good value for money.

Some funding rounds may include additional priorities. These will be made clear to applicants when the round opens.

Who can apply?

The Energy Redress Scheme is only open to registered organisations in England, Scotland and Wales, and Housing Associations that are exempted charities.

The funding streams available are:

  • Main fund and Small fund: projects must be led by a charity. Other organisations may be involved, but the charity must submit the application and be responsible for the funding and project delivery.
  • Carbon Emissions Reduction Fund and Innovation fund: projects can be led by a charity, community interest company, co-operative society or community benefit society.

Find out how to apply for funding.

Energy Saving Trust’s experts helped a lot in shaping and delivering our Redress Innovation grant. Our older tenants benefitted from electricity bill savings and we’d happily work together again to deliver more impact for our residents in Barnsley. Andy Heald Energise Barnsley

Last updated: 16 July 2025